Privacy Policy

Privacy Policy for Contented Llama

Last updated: 11 March 2026

1. Introduction

Welcome to Contented Llama (“we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.contentedllama.co.uk.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Information We Collect

We only collect personal information that you voluntarily provide through our contact form. This may include:

Your name
Your email address
Any information you include in your message

We do not require users to create accounts and we do not process online payments through this website.

3. How We Use Your Information

We use the information you provide to:

Respond to enquiries submitted through the contact form
Communicate with you regarding your enquiry

We will not use your information for marketing.

4. How Your Information Is Stored

Your information may be stored in:

Email correspondence
Website hosting systems used to operate this website

This website is hosted by IONOS, who may process technical data necessary to operate the website.

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

5. Cookies

Cookies are small files stored on your device when you visit a website.

Our website may use basic cookies required for the site to function. In addition, our hosting provider (IONOS) may automatically collect technical information such as:

IP address
Browser type
Pages visited
Date and time of visits

These cookies help ensure the website functions correctly and securely.

6. Third-Party Services

This website includes an embedded map provided by Google Maps.

When viewing the map, Google may collect technical data such as your IP address and may use cookies according to their own privacy policies.

We do not control how third-party services collect or process data.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared where required:

To respond to your enquiry
To comply with legal obligations
With service providers necessary to operate the website

8. Your Data Protection Rights

Under the UK General Data Protection Regulation, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data where appropriate
Object to certain types of data processing

To exercise any of these rights, please contact us using the details below.

9. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Helen Williams
Email: helenwilliamscbt@gmail.com
Website: www.contentedllama.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.